Frequently Asked Questions

Use your regular university username and password.  It is the same login you use for WebAdvisor or a computer lab on campus.

If you cannot log in, please contact the Technology Service Desk:

Phone: 204-786-9149
Email: servicedesk@uwinnipeg.ca
For up to date hours of operation including UPLINK availability:  Get Help

Please note: Even a correct login may be rejected if you do not have a course in Nexus.  If you are not sure you have a course in Nexus, check your course materials or ask the instructor.

After registration for this Academic year, you should have received a notice in the mail with a "temporary" computer account consisting of a username/password. You must first "activate" this account:

1. Log in to WebAdvisor - using this temporary username/password
2. Change your password - this "activates" your account. Passwords must be a minimum of 9 characters (to a maximum of 24); containing both numbers and letters.

Your username and new password can now be used for all UW computing services: nexus, email, WebAdvisor, etc.

Note: If you have lost/misplaced your notice containing info about this temporary account, go down to Student Central to request this info.

If you registered late, it may take a day or two before you are entered into the system and given access to your nexus course site

If you are sure that you should be enrolled in a Nexus course, you may not see the course for a few reasons.

1. The course has not started yet.
2. The course has been finished for more than 30 days.
3. Your registration was processed within the last day. All new registrations are processed overnight so it will take at least 24hrs to gain access to your Nexus course after you register for a new course.

If you are an instructor who is interested in using Nexus for teaching, please fill out the Nexus Course Request form.

If you would like an empty course site or sandbox to experiment in, please send an email to nexus@uwinnipeg.ca with your request.

Student help videos and documentation are located here.

Instructors have access to a course inside Nexus called "Nexus Tutorials for Instructors" that contains short "how-to" videos and links to support documentation from Desire2Learn.

Nexus’s Internal Email tool is for communicating with your instructor and other students inside of Nexus.  It cannot be used to communicate with email addresses that are outside of Nexus, such as hotmail, gmail or yahoo.

Nexus’s internal Email tool is for communicating with your instructor and other students inside of Nexus. While you cannot send an email to an address outside of Nexus, you can forward your Nexus email to another account. Note: You must log into Nexus to reply to an email from a Nexus address.

To forward your internal email, click on Settings in the top right corner of your Inbox.  Enter the address you want to use under Forwarding Options, then click Save.